See availability and easily assign new issues to the right person so that they could be resolved faster.
Use custom labels to mark priority and add a due date so that everyone can easily spot an emergency and solve it faster.
Customize your workflow by adding a pipeline like board view.
Pull in tickets from support systems and provide timely support.
Create custom workflows for different internal or external requests.
Track software issues and prepare fixes for your product or service.
Get a teammate or support agent attention with @mention, attach documents and have everything linked to the issue.
Use email to card, zendesk integration, zapier, or our Public API to create new tickets in Ora for your technical team.
On the timeline grouped by team member you can see how much each member has on it’s plate and plan accordingly.
Comment on top of PDF, Video, and Image attachments to create actionable checklist items for the assignee of the task. No more guessing! Annotations help you tell exactly what you mean by pointing directly to a specific area at the attachment
Agenda is the unique place where you can see multiple projects and multiple people 's tasks mapped by the due date or schedule date so that you can focus on what’s next.
Do you know the time to resolve each issue/request, or a group?
Smart teams use time tracking and estimates on issues. Since cards in Ora have projects, task types, and labels this means you get a real good breakdown of how your team spends time.
We are leaving in the age of distraction. We still use email, then a project management app, a chat app, a time tracking app, even one for annotations. All of these and more are constantly fighting for our attention and then we have very little time left for the things that matter.
Free forever up to 10 members